Frequently Asked Questions
Everything you need to know about your Ohuhu fashion experience.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to our carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I find my perfect size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
Do you ship internationally?
Yes, Ohuhu ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my garments?
To ensure longevity, we recommend following the care label instructions inside each piece. Generally, washing in cold water and air drying helps maintain fabric integrity and color.